PATIENT'S CHARTER

Your Rights & Responsibilities

Korle Bu Teaching Hospital is the number one National Referral Hospital with Centres of Excellence where quality health service delivery, teaching and training, in addition to research and outreach service are undertaken.

Your acceptance to receive care under this Institution implies your consent to cooperate with the above institutional activities unless otherwise specified in writing, within the limits of the patient rights and responsibility.

It Is Your Right as a Patient To:

1

Accept or reject admission to this Institution.

2

Receive treatment without discrimination as to religion, sex, age, nationality, race, ethnic group, disability or source of payment.

3

Receive quality care in a clean and safe environment.

4

Request the service of a certified, qualified healthcare provider in the event of understaffing.

5

Receive emergency care when needed.

6

Know the name and position of the Doctor(s), Nurses and other staff, including students in charge of your care.

7

Receive all information you need to give informed consent for any proposed treatment, including research.

8

Receive all information about diagnosis, treatment option and prognosis and participate in all decisions.

9

Refuse treatment on submission of a letter of OBJECTION TO TREATMENT AGAINST MEDICAL ADVICE.

10

Refuse to take part in research.

11

Seek a second opinion on your diagnosis, investigation and proposed therapy.

12

Have privacy and confidentiality of all information and records.

It Is Your Responsibility to Ensure That You:

13

Participate in all decisions about your treatment and discharge from Hospital.

14

Receive all itemized bill.

15

Make a COMPLAINT on any professional misconduct or unsatisfactory care in writing to the Chief Administrator.

16

Limit your services while on admission.

17

Make your wishes known as regards donations of an anatomical part for research, teaching and organ transplant.

Need to File a Complaint?

Submit your concerns in writing to the Chief Administrator. Your feedback helps us improve the quality of care for all patients.